Privacy Policy

We collect information you provide directly (such as name, email, billing address, and project details), information collected automatically (such as IP address, device identifiers, browser type, pages visited and referring URLs), and information from third parties (such as payment processors and analytics providers).

We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

• To provide, maintain, secure and improve our services.
• To process payments and fulfill contractual obligations.
• To communicate about updates, security alerts and support.
• To comply with legal obligations and enforce our Terms.
• For analytics, marketing (with consent where required), and fraud prevention.

Where required, we rely on (a) performance of a contract, (b) compliance with legal obligations, (c) our legitimate interests in operating and improving the services, and (d) your consent (which you may withdraw at any time).

We share personal information with service providers (hosting, analytics, payment processing) under written contracts, with professional advisors, in connection with a merger or acquisition, and where required by law or to protect rights and safety. We do not sell personal information in the traditional sense and do not engage in cross-context behavioral advertising without an opt-out mechanism.

Depending on your state of residence, you may have the right to:

• Know what personal information we collect, use and disclose.
• Access, correct, or delete your personal information.
• Opt out of "sales" or "sharing" of personal information.
• Limit use of sensitive personal information.
• Appeal a denial of a privacy request.
• Be free from retaliation for exercising your rights.

To exercise these rights email privacy@synthestudio.com. We will verify your identity before responding within 45 days as required by law.

We use industry-standard administrative, technical and physical safeguards including TLS encryption in transit, encryption at rest, access controls, and regular vulnerability assessments. No system is 100% secure; if a breach affects you we will notify you as required by applicable US state breach notification laws.

We retain personal information for as long as needed to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and are documented in our internal records schedule.

Our services are operated from the United States. If you access them from outside the US you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your country.

We may update this Policy from time to time. Material changes will be announced on this page with a revised effective date and, where appropriate, by email.

SyntheStudio LLC, 1501 South Greeley Hwy, Cheyenne WY 82007, United States. Email: privacy@synthestudio.com.